Frequently Asked Questions
  Back to Homepage 
What is the flow of each course I take?
Each course with has three steps:
1) You review the course material, which can be written text or video
2) You pass a test to show you understood the content
3) Once you pass the test, you can print out your completion certificate

How long do I have to complete the course and test?
To receive your certificate of completion for any course, you are required to take a test after reviewing the course material. Each test includes both true/false and multiple-choice questions. You have 7-days for 1-hour courses and 14-days for 4-hour courses from the date you are enrolled to fully complete the course material and test.

How many times can I take the test?
You can take the test for any course up to 3 times to pass.

What is a passing grade for the test?
You must obtain at least a 70% to pass the course.

What happens if I don't pass the test within 3-attempts?
You must resign up for the course to gain another 3-attempts.

Will I receive a certificate showing I've completed the course?
Yes. As soon as you have passed, you will be able to view/print your certificate or just leave it online. Your transcripts and certificates are always available for you to print off at anytime 24 hours a day within your account.

What happens if I have a question on the course material?
You can email the instructor by clicking on Messages at the bottom right under Communication. A screen will appear where you choose the instructor and then type your message at the bottom. The instructor will respond to you within 24 hours.

Can I take notes for a course online?
Yes you can. Simply click the My Notes section to the right of the screen and a screen will pop up where you can make notes and save them. These are always available to you during the course.

What happens if I forget my username or password?
Click on Forgot Password and enter your email address in the space provided. Once you click Submit, your username and password will be emailed to you immediately.

Can I access my certificates and transcripts online?
Yes, all course activity, certificates and transcripts are available under your username and password account at all times.

Who can I contact if I have any question or run into a problem?
You may contact the administrator at

Login (for registered users)
Password: Go
Forgot your password?

Course Catalog

About Us
Company News & Press Releases
Meet Our Instructors
Continuing Education Hours (CEHs)
10 Reasons to Train With MyCulinaryCampus
Frequently Asked Questions
Want to be a Content Provider
SPECIAL OFFER: Food Allergies Book
My Home | Help & Support 
Powered by Mindflash Tech (tm).